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How to View Customized Orders and Download Design Assets

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This is where you get the customer’s design for printing or production. There are two places to find it in the free version, plus a one-click ZIP in Pro.

Method 1: In the WooCommerce order

  1. Go to WooCommerce → Orders and open the order.
  2. Scroll to the Custom Product Builder Order Assets box.
  3. Under Design views, click the Front thumbnail to open the full-size PNG in a new tab.
  4. Save or print the image from the new tab.
Custom Product Builder Order Assets box in a WooCommerce order with the Front design thumbnail

Method 2: In Product Builder → Custom Orders

  1. Go to Product Builder → Custom Orders to see the stat cards and the Orders list.
  2. Click View on an order row.
Custom Orders list with the View link and the PRO download icon
  1. In the Order details window, check the customer, status, date, total, billing address and items.
  2. Click the design thumbnail in Order items to preview the design.
  3. Click Open in WooCommerce to go to the full order.
Order details window in Custom Orders with the design thumbnail and Open in WooCommerce

The Design & Assets preview shows the design with the product name and view.

Design and Assets preview window showing the customer design

Download all assets as a ZIP (PRO)

The download icon on each order row downloads all of the order’s design assets as a ZIP. In the free version it opens Unlock Pro Features.

Unlock Pro Features window shown when clicking the Custom Orders download icon

See Pro: order assets ZIP download for the full Pro workflow.

Tip: Only orders for products with Enable Builder turned on include a design.

PRO: Get one-click asset downloads, per-side PNGs and order activity. View Custom Product Builder Pro

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